Refund & Cancellation Policy
Last Updated: July 2026
This Refund & Cancellation Policy applies to subscriptions and paid services purchased through Piingless, a SaaS product developed and operated by Funnel Pandit, India.
By purchasing a Piingless subscription or paid service, you agree to this policy.
1. Subscription Cancellation
You may cancel your Piingless subscription at any time through the available account settings or by contacting [email protected].
After cancellation:
Your subscription will not renew for the next billing cycle.
You may continue using your paid plan until the end of the current billing period.
Cancellation does not automatically provide a refund for payments already made.
We recommend cancelling before your next renewal date to avoid the next recurring charge.
2. Refund Policy
Subscription payments are generally non-refundable once charged, except where:
Required by applicable law.
A duplicate or incorrect charge occurred due to a billing error.
Piingless expressly agrees to issue a refund after reviewing exceptional circumstances.
Not using your account or forgetting to cancel before renewal does not automatically qualify for a refund.
Nothing in this policy limits any mandatory refund or consumer rights available under applicable law.
3. Free Trials
If Piingless offers a free trial, the trial terms displayed when you sign up will apply.
If payment details are collected and the trial automatically converts into a paid subscription, this will be disclosed during signup or checkout.
You must cancel before the trial ends if you do not wish to continue with a paid subscription.
4. Monthly and Annual Plans
Monthly Plans: You may cancel at any time. Your subscription remains active until the end of the current paid month.
Annual Plans: You may cancel future renewal at any time. Unless required by applicable law or expressly agreed otherwise, unused months of an annual subscription are not automatically eligible for a partial refund.
5. Usage-Based Charges and Add-Ons
Charges already incurred for consumption-based or completed services are generally non-refundable, including:
SMS, calls, email, or WhatsApp usage
AI usage
Domains or third-party services
Additional storage, users, or CRM resources
Completed onboarding or setup services
Custom integrations, development, migrations, or other completed professional services
If a third-party service has already incurred a cost on your behalf, that amount may not be refundable.
6. Founding-Member and Promotional Plans
Special or promotional pricing is subject to the conditions stated with the offer.
If a locked-in or founding-member subscription is cancelled:
The special pricing may be permanently lost.
Reactivation may be charged at the current public price.
Promotional pricing is generally non-transferable.
7. Failed Payments
If a recurring payment fails, we may retry the payment and notify you to update your billing information.
Continued non-payment may result in restriction or suspension of your account until payment is resolved.
8. How to Request a Refund or Cancel
For cancellation, billing issues, or eligible refund requests, contact:
Please include your registered email address and relevant payment or subscription details so we can review your request.
9. Changes to This Policy
We may update this Refund & Cancellation Policy when our pricing, subscription model, payment processes, or legal requirements change.
Any updated version will display a revised “Last Updated” date. Changes will not override mandatory rights available under applicable law.
10. Contact Us
For questions, privacy requests, or concerns regarding your personal information, contact: [email protected]
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